Sr Product Manager

Sr Product Manager – Solutions Engineering for Pay Later and Pay Pal Credit

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The Company
Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third‑party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end‑to‑end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk.

We enable consumers to engage in cross‑border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross‑border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

The Product Manager – Solutions Engineering for Pay Later and Pay Pal Credit will join a team committed to ensuring key merchants have a best‑in‑class experience with Pay Pal’s Global Pay Later (GPL) and Pay Pal Credit (PPC) products from initial launch through the relationship. This position requires a strong background in solutions engineering, product management, and merchant relationship management.

• Use data to build insights on product requirements consistent with the shared vision for the product.
• Gather insights from the customer experience and customer needs to inform product requirements.
• Analyze research, market analysis, and usability studies to support data‑driven decision making.
• Monitor product profitability measures, including budget.
• Lead sprint planning, daily stand‑ups, and retrospectives to drive execution. Interface with product leadership as needed.
• Partner with content developers, data scientists, product designers, and user experience researchers to identify new opportunities.

• Minimum of 5 years of relevant work experience and a Bachelor’s degree or equivalent experience.

• Lead the development and enhancement of Pay Later and Pay Pal Credit solutions for merchants and partners.
• Collaborate with cross‑functional teams including analytics, product, legal, sales, and marketing to deliver cohesive solutions.
• Utilize merchant and enterprise insights to generate innovative solutions.

• Assist merchants and internal teams in integrating Pay Later & Pay Pal Credit products into their existing systems.
• Provide technical guidance and support throughout the solution and integration process.
• Troubleshoot and resolve any issues…