Technical Operations Strategy – Manager

Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together.

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

• Strategic Planning & Project Development:
  Assist in driving various critical work streams across the Tech Ops portfolio to ensure alignment with organizational goals. Support the development of project plans and timelines to achieve desired outcomes.

• Stakeholder Management & Governance:
  Collaborate with project teams to ensure alignment and progress toward problem resolution. Provide input and support for governance processes to maintain project accountability.

• Business Case Assessments:
  Support business case assessments and cross-functional Tech Ops projects by framing business cases, identifying relevant factors and gathering appropriate data, conducting analyses, and preparing recommendations. Contribute to identifying opportunities for operational improvements.

• Communication & Delivering Insights:
  Contribute to the development of the “Tech Ops story” by aligning strategic initiatives with organizational priorities into compelling narratives. Assist in preparing presentations, reports, and leadership updates to communicate findings and recommendations effectively.

NOTE:

This position is located at the CSC-Willis Tower in Chicago, IL and is considered a hybrid role working 3 days in office, however that may evolve with the needs of the company.

• Bachelor’s degree or related experience in Aviation management, Business Administration, Finance, Engineering, Operations Research, Supply Chain, or a related field.
• 3–5 years of relevant experience in operations, operations planning, project management, or a related field.
• Experience collaborating on projects or initiatives.
• Ability to collaborate effectively within a team environment, leading through influence.
• Strong technical, analytical and problem‑solving skills to support both strategic and tactical tasks.
• Excellent written and verbal communication skills.
• Proficiency in tools and techniques relevant to project management and data analysis.
• Must be willing and able to travel if needed.
• Must be willing and able to work at the CSC‑Willis Tower in Chicago, IL as a hybrid work schedule, 3 days in office, however that may evolve with the needs of the company.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualifications.
• Reliable, punctual attendance is an essential function of the position.

• 3 years of experience in corporate strategy, corporate development, strategic planning, program management, data analytics, process improvement and/or consulting.
• 2 years’ experience leading or collaborating on large‑scale or growth initiatives.
• Solid understanding of the airline industry, especially operations.
• Experience working in or with Technical Operations.

Base pay range for this role is $99,750.00 to $.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer Minor/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions.

Please contact to request accommodation.

United Airlines