Business Manager, Global Network - Market & Client Strategy

Summary

As a Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. You will work in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Market & Client Strategy team develops and delivers initiatives that optimize Discover Network s engagement model and speed to market capabilities for its participants and other solution providers, including merchants, acquirers, gateways, PSPs, ISVs and shopping carts.

Strategy delivery includes assessment of payments ecosystem trends and market needs (external & internal), voice of customer management, and prioritization alignment with product and other network teams. It also supports client-facing teams’ input into ongoing measurement and performance analysis of product adoption, and consultative input on Salesforce tracking.

The team builds and maintains industry relationships, develops internal cross-functional relationships, and conducts research on the payments market landscape to support business case development, including financial analysis and due diligence.

• Strategic leadership:
  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership:
  Mentoring associates with a goal of developing talent at Capital One
• Product:
  Develop and implement product strategy alignment between Product and the payment services network
• Execution:
  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership:
  Work with IT, Sales, Operations, Finance, Product and others to drive improvement in quality, volume, service, and profitability
• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills complemented by a strong quantitative orientation
• Strong business judgment, leadership and integrity:
  Tenacious decision maker with a healthy, aggressive, yet responsible approach to business
• Strong executive communication skills:
  Impeccable written and oral communication credentials, with strategic influencing skills to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation:
  Intense focus on achieving short and long term goals; able to drive and execute an agenda in a fluid environment
• Experience in a fast-paced, entrepreneurial and dynamic environment; previous consulting experience is a plus

• Bachelor s Degree in a quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 2 years of experience in analysis
• At least 3 years of experience in payments

• Master s Degree in Business or quantitative field such as Finance, Economics, Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 5+ years of payments experience
• 2+ years of experience in financial services
• 1+ year of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. This salary information is solely for candidates hired to work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based on hours worked.

Chicago, IL: $144,000 - $164,400 for Business Manager
McLean, VA: $158,400 - $180,800 for Business Manager
Riverwoods, IL: $144,000 - $164,400 for Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annual salary offered will be reflected in the offer letter.

This role is eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies by full-time/part-time status and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in accordance with applicable laws and varying city/state…