Client Services Analyst

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This role is part of Numerator’s market research division, focused on delivering AI‑powered consumer insights to Fortune 100 clients.

$60,000.00/yr – $65,000.00/yr

We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

• Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions
• Leverage our proprietary consumer panel to execute and deliver analytic insights and recommendations that drive increased sales and improved marketing effectiveness
• Develop a deep understanding of Numerator data, solutions, and services, including key differentiators versus legacy approaches and competing offerings
• Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers, and blog posts

• Bachelor’s or Master’s degree or 1 or more years of relevant experience
• Excel proficiency (pivot tables, VLOOKUP, XLOOKUP) and basic SQL knowledge is desirable
• Excellent oral and written communication skills
• Strong presentation skills, particularly with customers or prospects present
• Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
• Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions
• Understanding of both syndicated and household panel data (Nielsen and/or IRI)
• Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)
• Working knowledge of Business Intelligence software such as Microstrategy, Tableau, Qlik View, or Business Objects
• Ability to quickly learn and apply new concepts with comfort to ask clarifying questions if there is need for greater clarity
• Comfort with iterations on work and incorporating feedback as final presentations or solutions are developed for clients
• Desire to develop relationships with clients to become a trusted and value-added business partner
• Strong attention to detail and proven track record of delivering high-quality results in a timely manner

Entry level

Full‑time

Project Management, Analyst, and Marketing

IT Services and IT Consulting, Market Research, Information Services