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Senior Global Zone Leader

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Mercer
Full Time position
Listed on 2026-01-23
Job specializations:
  • Business
    Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Senior Global Benefits Central Zone Leader

Senior Global Benefits Central Zone Leader

We are seeking a talented individual to join our Mercer Global Benefits Management (GBM) team. This role can be based in Chicago, IL and is a hybrid role that requires working at least three days a week in the office.

The Senior Global Benefits Central Zone Leader will be responsible for the overall delivery of Mercer's Global Benefits services to our clients. This role is critical to our strategy to grow our GBM and MMB Benefits and Advisory book of business as well as retain our GBM/MMB clients. Growing our GBM/MMB practice is a key initiative for Mercer’s leadership team and will have the attention and spotlight of our Senior Executives.

Seniority

level

Not Applicable

Employment type

Full‑time

Job function

Human Resources

Industries

Insurance and Business Consulting and Services

Responsibilities
  • Determine client requirements and brief client teams.
  • Provide guidance and direction to ensure deadlines, service standards and budgets are met.
  • Provide clear peer review advice for colleagues.
  • Manage international consulting relationships with clients at senior management level and handle more complex and difficult client issues.
  • Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients.
  • Oversee intellectual capital and training initiatives including conceptualizing new client issue campaigns and tool development.
  • Determine the full scope of services provided to the client and set roles/responsibilities within the client team.
  • Set strategic direction and create demand for new products/services in the marketplace and lead successful global, regional or national marketing initiatives.
  • Make a measurable contribution through specialist research, developing intellectual capital, improving processes and representing the company at external seminars.
  • Delegate effectively to provide developmental opportunities to team members.
  • Provide mentoring and coaching to direct reports and project team members.
Qualifications
  • BA/BS degree.
  • Experience with global health and benefits in a consulting environment.
  • Minimum of 12 years of relevant work experience in global health and benefits.
  • Meticulous attention to detail.
  • Ability to prioritize and manage multiple projects simultaneously.
What makes you stand out
  • Strong analytical and problem‑solving skills.
  • Excellent communication and interpersonal skills.
  • Proven ability to work collaboratively in a fast‑paced, cross‑functional environment.
Why join our team
  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses:
Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on Linked In and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting rea

Marsh McLennan is committed to hybrid work, which…

Position Requirements
10+ Years work experience
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