AWS Client Executive, Automotive and Manufacturing

Description

About the Role

As AWS continues to rapidly grow, we seek an exceptional L7 Client Executive to own and drive the strategic relationship with one of our most transformational enterprise customers. In this role, you will serve as the single-threaded leader and "CEO" of the account, orchestrating all aspects of the customer relationship while leading a matrixed AWS One Team to deliver exceptional outcomes and accelerated business growth.

This is a unique opportunity to combine deep customer relationship leadership with people management responsibilities, driving both strategic transformation and team development. You will establish and maintain C-suite and Board-level relationships, architect long-term innovation strategies, and lead a dedicated team focused on helping our most strategic customer build and deliver innovative solutions leveraging the full breadth of AWS services.

Primary Function

Lead and grow the overall relationship with a major strategic transformation account by:

* Serving as the single-threaded leader with complete accountability for customer outcomes and AWS growth

* Leading strategy development and execution across the entire customer organization

* Managing and developing a matrixed AWS One Team including Account Managers, Solutions Architects, Specialists, Technical Account Managers, and Professional Services resources

* Driving customer transformation initiatives that deliver measurable business impact

Key job responsibilities

Strategic Account Leadership

* Develop and execute comprehensive multi-year customer success and growth strategies aligned with customer business objectives and AWS priorities

* Own global go-to-market strategy across all customer buying centers, business units, and geographies

* Establish and maintain executive relationships at C-suite, CEO, and Board levels with gravitas and executive presence

* Drive customer innovation through strategic initiatives leveraging emerging AWS services and capabilities

* Coordinate complex, multi-center selling motions across infrastructure, application, and business transformation opportunities

* Lead monthly business reviews tracking sell-to performance, sell-through execution, and relationship health

People Leadership & Team Development

* Directly manage and develop a core team of AWS professionals dedicated to the strategic account

* Provide coaching, mentorship, and career development for team members

* Conduct performance management including goal setting, feedback, and performance reviews

* Build succession plans and create leadership opportunities within the team

* Foster a culture of customer obsession, innovation, and operational excellence

* Ensure team alignment with AWS Leadership Principles and cultural values

Matrixed Team Orchestration

* Lead and coordinate the extended AWS One Team including Solutions Architects, Specialists, Professional Services, Partner teams, and Technical Account Managers

* Exercise resource allocation authority across all One Team functions to maximize customer outcomes

* Build and maintain strong working relationships with cross-functional stakeholders and leadership

* Facilitate collaboration between sell-to and sell-through teams, eliminating ambiguity and coordination gaps

* Leverage Subject Matter Experts, executives, and thought-leaders to drive customer value and AWS growth

Business Management & Execution

* Exceed annual revenue targets and strategic initiative goals for the assigned account

* Develop and manage opportunity pipelines across multiple customer business units and buying centers

* Drive adoption of AWS's full suite of services including emerging technologies and industry solutions

* Identify and execute on pan-Amazon sponsorship and partnership opportunities

* Negotiate complex agreements and navigate organizational boundaries with autonomy

* Represent customer needs and insights to AWS product and service teams to influence roadmaps

Operational Excellence

* Design and implement scalable mechanisms for customer engagement and success measurement

* Establish cadences for executive engagement, business reviews, and strategic planning

* Drive operational rigor in forecasting,…