Associate Director, Audio Investment

Company description

Apex is Publicis Groupe’s futures marketplace, leveraging Publicis capital to create risk-free, value-based investment opportunities for clients. Our industry expertise, understanding of consumer and market trends, and strategic partnerships enable Apex to deliver innovative, omnichannel solutions for clients that drive a range of marketing and business goals. Apex solutions help shape the industry, drive outcomes, and keep Publicis clients ahead of trend.

The Associate Director role will report into the Director position and will be a part of the National Audio Investment Team. This team works collectively to ensure that we have a thorough understanding of and a pulse on the media landscape, make smart investments with media partners, negotiating mutually favorable terms, and plan and execute client media buys that best deliver on their business and marketing objectives.

This individual will play a large role in planning campaigns across various clients and verticals, while managing their direct reports and fostering their growth. They will be responsible for ensuring excellent customer service and that the business goals for APEX and our clients are both being achieved.

• Developing Talent Partnerships & Marketplace Client & Business Growth
  • Develop and manage team, providing coaching and career development for direct reports while overseeing development processes for broader team within management tree
  • Actively monitor workload and production while balancing team workload and accounts
  • Leads and/or plays key role in training & development for new hires
  • Reviews and supports goals of Supervisors
• Partnerships & Marketplace
  • Develops and maintains strong partner relationships while identifying opportunities in the marketplace for partner prospects
  • Capable of presenting to agencies, clients, or cross-channel teams on marketplace trends and APEX capabilities
  • Manage relationships with vendors including pipeline management and communicating client needs throughout the campaign lifecycle
  • Leads escalation discussions of serious campaign or partner issues while acting as lead for dedicated agencies
  • Develop new strategies for clients and support/manage level of client satisfaction to retain/grow revenue
  • Lead day-to-day partnership management and/or vendor prospect evaluations to discover new growth opportunities
• Client & Business Growth
  • Oversee dedicated agencies including RFP & campaign support, client satisfaction, setting agency expectations, and fostering growth
  • Manage team workload ensuring that all team members are operating at baseline capacity while fairly distributing accounts & campaigns
  • Oversees campaign lifecycle, ensuring teams are following established workflow process and communication protocols
  • Act as key lead on surfacing recommendations to improve or iterate on business processes and data/file hygiene for broader team
  • Develop relationships with APEX’s Agency Account Leads, Account Management Team, and/or Cross-Channel activation leads
  • Contributes to Strategy or Activation as needed for new business or high-touch and PACT accounts
  • Demonstrates ownership of agency relationships and actively solicits feedback on opportunities for service or capabilities improvements including both presenting & driving adoption of APEX Solutions
  • Maintain strong agency peer relationships with counterparts for escalation and troubleshooting

• 5-7 years of experience with knowledge of digital media is critical for success in this role
• Experience working across a variety of digital channels with digital audio experience (streaming and podcasts) being a plus
• Ability to work across multiple accounts at once across various verticals i.e. pharma, auto, QSR, retail
• Extensive Prisma experience is required
• Diverse backgrounds and experience are welcome including Agency Planning/Investment, Media Sales, Consulting and/or Media Client Side
• Knowledge of Salesforce, MBOX and MS Office Suite (must be proficient in Excel)
• Strong media financial acumen is mandatory
• Business financial acumen is preferred
• Understanding of the media landscape

Our Publicis Groupe motto “Viva La…