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Product Specialist

CX Strategy Lead: Customer Experience & Product Liaison

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Robinhood
Full Time position
Listed on 2026-01-18
Job specializations:
  • Business
    Product Specialist
  • Customer Service/HelpDesk
    Product Specialist
Job Description & How to Apply Below
A financial services company based in Denver, CO is looking for a Strategy Lead to enhance customer experience through process optimization and cross-team collaboration. This role requires 4-5+ years in operations or customer experience and strong analytical skills. You will lead initiatives to refine processes, manage product readiness, and improve customer satisfaction. The company provides competitive compensation and focuses on in-person collaboration in an inclusive workplace.
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