Implementation Business Analyst

Implementation Business Analyst

Our consultancy is looking for highly motivated and talented Implementation Business Analysts. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.

We are seeking a senior-level BA that has worked on projects involving system transitions or a new system build‑out. This is a hands‑on, independent role requiring someone who can operate with minimal guidance. Ideal candidates would possess 5‑10+ years of business analysis experience, with critical thinking and leadership, including experience with implementation projects. Candidates should have strong interpersonal skills, superior oral and written communication skills, a client service focus, and the ability to identify opportunities for improvement, develop recommendations and implement complex solutions in a fast‑paced environment.

This role will be working with our client in the property and casualty insurance industry. Insurance industry experience is preferred. The position is 100% remote.

• Creation of presentations and reports for clients based upon analysis findings including recommendations for short‑ and long‑term improvement
• Review of subjective and objective operational information through a process of management interviews
• Facilitate client workshops and interviews to better understand, define and document requirements
• Write user stories and use cases to document the requirements uncovered during workshops and interviews with clients
• Analysis of client financial and operational data
• Work with client to perform business process modeling activities to help operationally focused software implementations
• Work on new software implementation projects related to policy admin implementations

• Strong experience following BA frameworks and methodologies
• Strong process mapping and requirements documentation skills
• Experience meeting with stakeholders to define requirements and current / future state processes
• Ability to navigate ambiguity, follow through on tasks, and move projects forward
• Experience coordinating UAT, support system testing, and assisting with go‑live activities preferred (not required)
• Change management experience preferred (not required)
• Comfortable working with non‑technical stakeholders who may have limited exposure to BA processes
• Strong communication, active listening, and follow‑through
• Personable demeanor and a positive attitude
• Ability to work independently with minimal supervision
• Strong accuracy and quality‑focused mindset
• Balanced in both functional and technical BA competencies
• Strong prioritization, task/time management, and follow through
• Experience with stakeholder meeting facilitation to define requirements
• Ability to work with development/technical teams
• Experience writing user stories and acceptance criteria (Gherkin method) is preferred (not required)
• Commercial or personal insurance experience is preferred (not required)
• Familiarity with SQL, integrations/APIs, Six Sigma, JIRA, and Visio is preferred (not required)
• Bachelor's degree in a relevant field
• Client-facing experience

The position is full time and will include a base salary and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.