Logistics Coordinator

Company Overview

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as a one‑stop‑shop—from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials—and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross‑channel, round‑the‑clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just‑in‑time” or “just‑in‑sequence.” Thyssenkrupp Supply Chain Services strives to be the preferred supplier of value‑added product management and industrial services for the manufacturing industry in North America, differentiating itself from competitors through superior reliability and quality of service, performance excellence, continuous improvement, and an emphasis on creation of value.

Successful partnerships with the automotive industry, its Tier I, Tier II, and Tier III suppliers and other OEM and assemblers are the foundation of successful growth as a service provider of choice. Major market segments also include consumer goods, white goods, beverage and pharmaceutical industries. Services include supply chain management, logistics management, testing and inspection services, and packaging and kitting.

Coordinate and direct the movement of internal and external customer’s freight through the respective supply chain in an efficient and timely manner. Our freight representation is domestic and international. Duties include but are not limited to data entry, tracking freight, creating customer billing, customer and vendor follow‑up, negotiation of vendor pricing documentation, and paperwork compliance. Represent the company in a positive manner by providing customers with quick, precise, helpful, courteous, and professional customer service.

Hours: 9am – 5pm Monday – Friday

Key Accountabilities:

• Communicate with all customers and vendors in a professional and courteous manner.
• Record and allocate all requests for pickup and delivery within the established countries for all customer freight.
• Maintain daily entry in the respective freight management systems for domestic and international freight.
• Maintain complete records for customer billing.
• Direct dispatch of drivers and vendor drivers.
• Negotiate pricing for current and potential vendors.
• Maintain daily contact with vendors to ensure on‑time delivery of customer freight.
• Maintain Mexican inventory with accurate records of all customer material being stored to ensure proper billing.
• Continuously increase knowledge of company procedures, products and services.
• Document, investigate and report damaged customer material to Manager/Supervisor.
• Maintain metric reports as required by management and/or customers.
• Proactively seek out new pricing with current vendors.
• Complete administrative duties timely and accurately.
• Maintain specified spreadsheets.
• Maintain written/computerized records and other forms of information.
• All other duties assigned by reporting Manager/Supervisor.
• Participate, support and comply with all health, safety and 6S initiatives and requirements.
• Meet TKMNA Employee Attributes / Competencies.

The above is intended to describe the general content and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Minimum Requirements:

• High school diploma and/or 4 years of related experience in international transportation, logistics or equivalent combination of education and experience.
• Strong interpersonal and communication skills.
• Experience with MS Excel and Word.
• Ability to work with minimal supervision.
• Prior experience or exposure to…