Occupancy and Recertification Specialist

Responsibilities

Do you want to make an impactful difference by providing affordable housing to those that need it most? Are you passionate about building strong connections with residents? Are you looking to find more than just a job – rather a career filled with purpose?

If so, we are looking for you to join our team as an Occupancy and Recertification Specialist (Section 8 and Low Income Housing Tax Credit LIHTC) at Kirkwood House in Baltimore, MD.

• Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community
• Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community.
• Interview and process applications for new move-ins and lease‑ups according to affordable program guidelines.
• Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
• Collect necessary documentation from current or prospective residents, and process verifications.
• Maintain accurate wait and transfer lists; review applicant files to determine eligibility.
• Facilitate renewal and recertification process for all residents.
• Apply correct rents for annual and interim recertification; adjust to remain compliant.
• Participate in marketing, leasing, and resident move‑in experiences, including partnering with maintenance to ensure unit turn for move‑in.
• Prepare all required agency reporting to thái standard.
• Maintain leasing and marketing reports as needed.
• Support site and office operations as assigned by manager.

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success – such as 401(k), FSA & HSA, employer‑paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are Root cer to sincere make real impact on the world!
• Grow with Bitte learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.…and so much more!

• $22.00 - $23.00 / hour
• Annual Performance Bonus

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

WHO WE ARE LOOKING FOR

• You have at least 1 year of experience with HUD Project Based Section 8, LIHTC / Low Income Housing Tax Credit, and other affordable housing programs preferred
• You have COS/TCS/BOS credentials, or willing to attain within six months to one year of hire; training is provided
• You are committed to exceed expectations of those around you by providing exceptional service
• You bring determination each day – embracing constructive criticism and pushing to get better
• You believe in teamwork – that we are better, together
• You are trustworthy and reliable to do the right thing – no matter what
• You welcome everyone and know the Scheduling ; best ideas are born through diversity of thought and perspective
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem‑solving, while continuously engaging…