Sr. Manager, Supply Chain Operational Excellence

Sr. Manager, Supply Chain Operational Excellence

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis offers an unrivaled house of beloved brands, including Galbani®,
Président®,
Kraft®,
Break stone’s®,
Cracker Barrel®,
Black Diamond®, and Parmalat®, among many others. Lactalis USA, part of the Lactalis family of companies, is currently hiring a Sr. Manager, Supply Chain Operational Excellence (Network, Integrations & Continuous Improvement) based at one of our corporate offices in Bedford, NH, Buffalo, NY, or Chicago, IL.

• Lead and manage strategic supply chain projects that enhance operational efficiency and deliver measurable value.
• Ensure timely and successful implementation of initiatives across logistics and supply chain functions, including activities to support acquisitions.
• Lead 3PL and logistics network projects, facilitating project meetings to ensure effective participation and progress.
• Streamline recurring meetings with 3PL IT/technical teams to manage shared project lists and ensure timely execution.
• Expand and standardize business unit–specific continuous improvement programs, leading the processes that drive focused improvement at all levels.
• Help apply Lean, Six Sigma, and other CI tools to identify root causes and optimize processes; provide training and coaching to build organizational CI capability.
• Establish KPIs to measure success and sustain improvements.
• Partner with internal and external stakeholders to align on goals, share best practices, and drive integrated solutions.
• Influence cross‑functional, cross‑business unit teams to adopt and sustain improvements.
• Assess current supply chain processes and systems to identify opportunities for enhancement.
• Ensure new processes are designed for scalability, reliability, and resource efficiency.
• Lead the Network Sales & Operations Planning (S&OP) process to align logistics capabilities with business unit forecasts.
• Track progress and ensure accountability for network improvement actions.
• Develop and maintain supply chain network models to support long‑term strategic planning and business integrations.
• Use data‑driven insights to inform decisions on capacity, location, and optimization in collaboration with warehouse, transportation and BU teams.

• Education: Bachelor’s degree required; majors in supply chain, engineering, business, logistics, or a related field are favored.
• Experience: 10+ years of progressive experience in supply chain or operational excellence roles; minimum 2–3 years in supply chain disciplines (Planning, Warehouse, Transportation, Procurement, Customer Service).
• Competencies:
  • Experience in forecasting, capacity planning, S&OP processes.
  • Familiarity with CI methodologies (Lean, Six Sigma).
  • Proficiency in Excel and MS Office; SAP experience preferred.
  • Skilled in project management, risk assessment, and driving actions to completion.
  • Proven ability to influence cross‑functional teams and lead initiatives in a matrixed environment.
  • Strong leadership, collaboration, and team‑building skills; people‑management experience.
  • Ability to prioritize effectively and drive actions to completion.
  • Critical thinking, proactive mindset, and ability to prioritize effectively.
  • Process improvement mindset – strong ability to assess problem situations, identify root causes and propose recommendations.
  • Manage project timelines, action plans and project risks.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute to retirement plans, and offer Paid Time Off from day one. We also provide training and development opportunities, including Education Reimbursement.

Lactalis is an equal employment opportunity employer. We do not discriminate against applicants on any legally‑recognized basis including, but not limited to, veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Any division of the Company that is an affirmative action employer will comply with all related legal obligations.

$115,000 – $140,000 per annum

Location:

Bedford, NH;
Buffalo, NY; or Chicago, IL