Associate Manager, Strategy & Operations; Fraud

Associate Manager, Strategy & Operations (Fraud)

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The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would-be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around consumer incentives to prevent fraud. You’ll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you’ll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

You are a data‑driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company.

• Have a chance to define and implement Door Dash’s strategy in new areas and be responsible for delivering direct business impact to Door Dash
• Enable new launches across Door Dash’s platform – build customer incentives to prevent fraud
• Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and execute against them
• Improve through experimentation – use data‑driven decision‑making to run tests on everything to reduce fraud while accelerating growth

• 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high‑growth tech experience preferred
• Experience leading large projects, hitting goals, and succeeding in a team environment
• Proven problem‑solving and analytical skills; proficiency in SQL and Excel are required
• Bachelor degree required

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash offers a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Additional benefits include medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program.

Paid Time Off Details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

National base pay range for this position within the United States, including Illinois and Colorado: $98,600—$145,000 USD.

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Seniority level:
Mid‑Senior level

Employment type:

Full-time

Job function:
Business Development and Sales

Industries:
Software Development

Location:

Chicago, IL

Posted: 4 days ago

Position fill deadline: 2/6/2026