Fleet Operations Specialist

Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.

We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.

Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.

About the team:

The Fleet Operations Team drives uptime and operational performance across Formic’s growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability et Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic’s automation delivers consistent, measurable performance across diverse industrial applications.

About the role:

As a Fleet Operations Specialist, you bring operational rigor and governance to Formic’s growing Fleet organization. This role sits at the intersection of project operations, procurement execution, documentation integrity, and financial reconciliation.

You will ensure projects are set up accurately, procurement activity is auditable, service documentation is complete, and closeout processes meet operational and financial standards. Your work directly increases visibility, accountability, and execution quality across deployed systems.

This is a higher-ownership role focused on systems discipline and scalable process design. Success requires attention to detail, financial and documentation accuracy, and the ability to strengthen operational infrastructure as the fleet grows.

In this role you will:

• Reconcile parts purchased via company credit cards and ensure alignment with project and financial records
• Support procurement workflows, including entering purchase orders and tracking order status
• Track and resolve outstanding compliance documentation (COIs, ACH forms, tax documentation)
• Set up and maintain standardized project folders and documentation structures
• Pre-populate and validate project summaries using internal project data
• Monitor active projects and flag documentation, procurement, or closeout risks
• Drive project wrap-up by ensuring all Fin Ops and operational closeout documentation is complete
• Follow up on incomplete field service work orders to ensure documentation accuracy
• Identify recurring operational gaps and recommend process improvements
• Strengthen systems discipline and documentation standards across Fleet Operations

What makes you a great fit:

• Strong operational discipline and attention to detail
• Experience with purchase orders, reconciliation, or financial documentation
• Comfort working across ERP, procurement, CMMS, CRM, or project systems
• Proven ability to own workflows end-to-end
• Clear written communication and documentation standards
• Ability to operate in a fast-paced environment while maintaining accuracy
• Bias toward closing loops and driving tasks to completion

At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full-time, U.S.

-based team members, including:

• Equity in Formic:
  Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors
• Competitive & Uncapped Commission Structure:
  Designed to reward performance and impact in commission-eligible roles
• Comprehensive Healthcare Coverage:
  Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99%…