Service Technician Job Chicago area,Illinois USA,Automotive

SERVICE TECHNICIAN
JOB DESCRIPTION

The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. They will also oversee the work of any apprentice technician assigned to them.

Duties and Responsibilities:

Receive repair orders from dispatcher and take to stall area.

Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

Diagnose cause of any malfunction and perform repair.

Communicate with parts department to obtain needed parts.

Save and tag parts if the job is under warranty or if requested by the customer.

Examine the vehicle to determine if additional safety or service work is required.

Notify service advisor immediately if additional work outlined is not needed or required.

Notify service advisor immediately if repairs cannot be completed within the time promised.

Road-test vehicles when required or refer to the test technician, ensuring the vehicle is not used for personal errands.

Attend factory-sponsored training classes.

Keep abreast of factory technical bulletins.

Ensure that customers’ cars are kept clean.

Keep shop area neat and clean, and be able to account for all dealership-owned tools at all times.

Understand and follow federal, state, and local regulations, such as those governing hazardous waste disposal.

Follow all company safety policies and procedures, and immediately report any accidents to a manager or supervisor.

Maintain high Customer Satisfaction Index (CSI) scores.

Obtain ASE or manufacturing training.

Possess a high school diploma or the equivalent.

Hold a valid driver’s license with a good driving record.

Demonstrate good judgment.

Be authorized to work in the USA.

Perform duties and responsibilities safely.

Pass pre-employment testing, including background checks, MVR, drug test, and valid driver license.

It's time to make the most important move of your career. Apply for your new position at Toyota of Cleveland, a Bowers Automotive Family owned Dealership. Join us to enjoy comprehensive training, competitive compensation, and unparalleled benefits. Experience the best that a career in the automotive industry has to offer.

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