Administrative Specialist II

* Performs high-level administrative duties in support of office functions.
* Manages special projects as assigned.
* Complete follow-up and referral physician management, internal and external (to department) and a national and international database management.
* Oversees the provider service calendar within our provider software by way of creating, monitoring and editing the schedule when necessary.
* Resolves office issues independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
* Monitors and reconciles accounts.
* Manages accounts and receivables, processes, and tracks all bills and expense reimbursements on behalf of section personnel.
* Composes and edits correspondence and other documents.
* Coordinates logistics of major events Schedules diverse and complex appointments, meetings and travel arrangements.
* Will triage patient calls and direct them to the appropriate personnel.
* Maintains off-site surgical data including obtaining the necessary HIM to bill and document.
* Triages emails and telephone calls for action. Resolves mostly routine and some complex inquires.
* Provides administrative support for a leader. Stays informed of activities relating to programs and initiatives, apprising the leader of issues when deemed necessary. Coordinates information flow from leader's office.
* May initiate correspondence and other written materials under own signature or for signature of the leader. Triages emails and telephone calls for action. Resolves a combination of some routine and complex inquiries.
* Prepare special reports and summaries, assists in managing daily operation of the office, and may assist in developing administrative goals and policies. Maintains the leader's calendar.
* Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. Manages a portion of the leader's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports.
* Performs other related work as needed.
* Previous administrative experience.
* Familiarity with central administration within a complex research university environment.
* Previous experience in the OB/GYN or Cancer field.
* Experience in taking initiative and organizing and completing projects with minimal supervision.
* Experience at negotiating in order to accomplish goals required; ability to handle contacts with courtesy, maturity, discretion and diplomacy, including sensitive and confidential situations.
* Experience in handling sensitive and confidential situations and information with absolute discretion.
* Previous Electronic Medical Record (EMR) experience.
* Experience with EPIC and Qgenda computer programs.
* Experience with handling a large volume of work often restricted by deadlines.
* Excellent verbal and written communication skills.
* Excellent interpersonal and customer service skills.
* Handle sensitive and confidential situations and information with absolute discretion.
* Excellent organizational skills, ability to maintain files.
* Maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
* Exercise sound judgment and excellent problem-solving skills.
* Attention to detail and proofreading skills.
* Exercise flexibility and contribute to the overall work of the team.
* Considerable skill in working both independently and as a team member.
* Take initiative.
* Familiarity with administration within a research university environment.

When applying, the document(s)
** MUST
* * be uploaded via the
** My Experience
** page, in the section titled
** Application Documents
** of the application.

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