Client Services Representative

Mail Processor

About the Role:

As a Mail Processor, you will play a crucial role in the efficient handling and distribution of incoming and outgoing mail within our organization. You will be responsible for sorting, processing, and distributing mail items accurately and in a timely manner. This position requires excellent attention to detail, organizational skills, and the ability to work effectively in a fast‑paced environment.

• Receive, sort, and distribute incoming mail, including letters, packages, and parcels.
• Process outgoing mail, ensuring proper postage and addressing.
• Operate mail processing equipment, such as postage meters, letter folding machines, and envelope sealers.
• Maintain accurate records of incoming and outgoing mail volumes.
• Assist with the preparation and processing of bulk mailings.
• Handle confidential and sensitive materials with discretion.
• Monitor and replenish supplies necessary for mail processing operations.
• Assist with other clerical tasks and office duties as needed.

• High school diploma or equivalent.
• Previous experience in mailroom operations or a similar role preferred.
• Familiarity with mail processing equipment and procedures.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently as well as part of a team.
• Proficiency in basic computer skills, including email and word processing software.
• Good communication skills, both verbal and written.
• Ability to lift and carry packages weighing up to 50 pounds.
• Willingness to adhere to company policies and procedures regarding mail handling and security.

XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

EOE/Minorities/Females/Veterans/Disabled