Office Manager

O'Hagan Meyer is a growing national law firm consistently recognized for the professional services provided to clients of the firm. The Chicago Office Manager is responsible for overseeing the daily functions of the firm's headquarters office. Successful candidates will understand the importance of ensuring attorneys are provided with the legal support services necessary to maintain the high level of client services the firm provides.

They will be able to maintain a culture of inclusiveness and teamwork while also providing coaching, development and encouragement. To ensure successful leadership and execution of the Duties & Responsibilities below, qualified candidates will have extensive experience in leading teams and an understanding of the life cycle of a litigation file and how the various aspects of the file are supported by attorneys, legal staff and other essential business units.

They will have the proven ability to thrive in a fast‑paced environment including prior direct supervisory experience. The Chicago office is also going through an exciting period of growth, including expansion of office space in Chicago. The Office Manager will be integral to the success of this project as we transition smoothly and ensure limited disruption to office operations is prioritized.

5+ years of law office managerial experience.

• Supports operations by maintaining office systems and supervising legal support team and receptionist
  • Manage workflow, attorney assignments and overflow for legal support staff and receptionist
  • Approve PTO and OT requests
  • Develop and coordinate backup process for out‑of‑office coverage, holiday scheduling and leaves of absence
• Serve as a liaison between the legal staff and Chicago Management Committee
  • Host regular team meetings to ensure the legal support team is working as one unit to provide highest quality of service to the Chicago attorneys
  • Provide regular feedback to Chicago Management Committee received during the team meetings and suggest solutions to specific issues that may arise
  • Plan team social outings
• Office services and facilities
  • Ensure the office is professionally maintained and presentable to clients and visitors
  • Organize office operations and procedures to keep supplies and copy paper levels maintained throughout
  • Review and approve supply requisitions
  • Assign and monitor clerical functions
• Manage Chicago operations, paralegal and legal assistant team leads to ensure the three teams are working together efficiently and effectively to provide the Chicago attorneys' daily support
  • Strong interpersonal skills with ability to work with team and office leaders as well as legal support staff team members
  • Detail oriented to anticipate questions related to workflow and legal staff assignments
• Collaborate with various business operations departments to implement and adhere to firm policies and procedures, including HR, IT, Accounting, Marketing and Senior Management
• Participate in the legal staff hiring process by
  • Helping to identify when hiring is needed
  • Helping determine the level of experience and qualifications required
  • Screening and assessing candidate qualifications
  • Participating in the interview process
  • Training new hires
• Monitor performance of legal support staff and identify and facilitate opportunities to increase productivity and efficiency
  • Proactively provide constructive feedback for performance issues
  • Complete regular reviews of legal staff
• Handle conflicts and resolve complaints and escalations as necessary
• Work with office and firm management and departments to maintain and implement office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments
• Complete operational requirements (managing) employees, following up on work product
• Keep office and firm management informed by summarizing information, identifying trends, and communicating results
• Point of contact for building management for service requests and on‑site parking
• Recommend office and workstation assignments in collaboration with Chicago Management Committee and department supervisors
• Host regular 1‑on‑1 meetings with legal support…