Campus Operations Manager

Job Description Campus Operations Manager About The Chicago School

The Chicago School educates the next generation of change‑makers in innovative theory and culturally competent practice to strengthen the integrated health of individuals, organizations, and communities. We enroll over 6,000 students across 40+ academic programs culminating in a bachelor's, master's, or doctoral degree or a professional certificate, and our unique approach to impact‑focused education has made us a leading nonprofit university for more than 40 years.

The Campus Operations Manager is a key operational role responsible for campus‑wide room scheduling and space coordination across the Chicago campus. Reporting directly to the Campus Director, this position serves as the central owner of space utilization and scheduling for all classrooms, offices, study rooms, meeting rooms, event spaces, and special‑use areas. The primary responsibility of this role is to ensure that campus spaces are scheduled accurately, used appropriately, and governed consistently in alignment with academic priorities, operational needs, campus policies, and safety requirements.

The Campus Operations Manager partners closely with academic departments, the Registrar, Student Services, Deans, Admissions, and operational teams to manage scheduling systems, resolve conflicts, and establish clear standards for space use. In addition to its primary focus on space scheduling and governance, the role provides support to broader campus operations, serving as an operational resource and point of escalation as needed.

This position is required to work on the Chicago campus.

• Serve as the primary operational owner of all campus room scheduling and space utilization, including classrooms, offices, study rooms, meeting rooms, event spaces, and shared or special‑use areas.
• Coordinate with academic departments, the Registrar, Deans, Student Services, Admissions, and campus leadership to align space assignments with academic schedules and institutional priorities.
• Manage, maintain, and continuously improve room scheduling systems, calendars, and related tools to ensure accuracy, transparency, and reliability.
• Establish, document, and enforce campus‑wide scheduling protocols, space‑use standards, and prioritization rules for academic instruction, meetings, events, and special programs.
• Review, approve, and coordinate event and space requests to confirm availability, setup needs, technology requirements, security considerations, and policy compliance.
• Serve as the final point of escalation for space‑related conflicts, overlaps, and scheduling disputes, resolving issues independently when appropriate.
• Develop and maintain campus space‑use, scheduling, and event policies in coordination with campus leadership and applicable departments.
• Partner with Campus Operations, IT, Security, and other teams to ensure scheduled spaces are properly prepared, configured, and supported.
• Maintain working knowledge of day‑to‑day campus operations workflows (front desk, room readiness, access, issue escalation) to ensure scheduling decisions align with operational realities.
• Monitor space utilization trends and provide data‑informed recommendations to campus leadership to improve efficiency, availability, and long‑term planning.

• Support the implementation and enforcement of university and campus operational policies under the direction of the Campus Director.
• Serve as an escalation and support resource for day‑to‑day campus operational needs as assigned by the Campus Director.
• Assist with Campus Operations coordination, including maintenance requests, repairs, minor renovations, and preventive maintenance tracking.
• Conduct periodic campus walkthroughs to identify space‑use, safety, or operational issues and report findings to campus leadership.
• Coordinate with external vendors and contractors for space‑ and event‑related services as directed.
• Assist with tracking campus work order request to ensure timely, safe, and cost‑effective resolution.
• Provide hands‑on operational support as needed for classroom…