Business Operations Associate

Who We Are And What We Offer At Nextpoint

Nextpoint delivers transformative software and services for all law‑kind. Our award‑winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined e‑discovery workflows, simplified case management, and best‑in‑class security at every point. Our secure, cloud‑based solution lets teams begin document review in minutes with powerful data analytics tools, a user‑friendly interface and collaborative access from anywhere.

Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.

We’re problem solvers, simplifiers, and challenge seekers, all united by a shared goal: fostering a happy workplace and delivering great results for our clients. At Nextpoint, we value innovation, creativity, diversity, and initiative, thriving in a tech‑forward environment where our team enjoys coming to work. If you thrive in a relaxed, informal setting and love taking on new challenges, Nextpoint is the perfect place for you to grow and be rewarded.

Ravenswood is the home to our headquarters in Chicago, Illinois. We take pride in having a friendly, open office life that is relaxed and honest. We truly want you to come to work as your whole self. As a flexible‑first organization, this role requires the Business Operations Associate to be onsite at the office two‑three days a week.

We're looking for a motivated and detail‑oriented Business Operations Coordinator to join our team. This is an excellent opportunity for someone early in their career who wants broad exposure to how a business runs. You'll work across multiple operational functions—including Human Resources, Revenue Operations, and Finance Operations—gaining hands‑on experience while supporting critical business processes that keep our company running smoothly.

This role is ideal for someone who is curious, adaptable, and eager to learn. You'll collaborate with different teams, contribute to various projects, and develop a well‑rounded understanding of business operations that will serve as a strong foundation for your career.

• Provide support for recruiting and onboarding new employees, including coordinating schedules, preparing materials, and ensuring a smooth first‑day experience
• Help maintain employee records and HR databases with accuracy and confidentiality
• Support employee engagement initiatives
• Coordinate logistics for company events, meetings, and team‑building activities

• Assist with sales enablement activities, including preparing materials and coordinating training
• Help identify knowledge gaps relating to our tech stack

• Assist with accounts payable/receivable processes and invoice tracking & collections
• Support accounting activities and financial reporting preparation

• Assist the Ops team with daily administrative tasks and operational needs
• Provide light IT and technical support for office equipment and employee technology needs
• Support office supply management and vendor coordination as needed
• Help coordinate internal communications and company announcements
• Provide support for reception duties and shipping/delivery management

• Participate in special projects that span multiple departments
• Document and improve operational processes and workflows
• Identify opportunities for automation and efficiency gains

• Bachelor’s degree or equivalent practical experience
• Strong organizational skills with exceptional attention to detail
• Proficiency in Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint)
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion
• Comfort working in a fast‑paced environment and managing multiple priorities
• Collaborative mindset and willingness to learn

• Competitive pay that matches your experience
• Flexible hybrid schedule (2‑3 days in‑person) Comprehensive health benefits including medical (BCBS…