Workplace Service Coordinator

Job in Chicago, Cook County, Illinois, 60290, USA

Listing for: TechDigital Group

Full Time position
Listed on 2026-02-27

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Customer Service/HelpDesk
Office Administrator/ Coordinator, Admin Assistant

Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR

Workplace Services Coordinator, Front Desk

The Workplace Services Coordinator, Front Desk will report to the Associate Manager, Workplace Services. This position requires a high level of customer service, energy, and teamwork. The ideal candidate is supportive, team-oriented, and eager to succeed.

Description:

The Workplace Services Coordinator, Front Desk, is a key resource for our employees and makes the first direct impression on Salesforce employees and visitors.

Responsibilities include:

Working with the Associate Manager to maintain excellent customer service and support in the office.

Assisting internal customers (employees) with Workplace Services-related needs.

Greeting and directing guests professionally and promptly.

Assigning and managing temporary and guest badges, ensuring all guests are signed into the Visitor Log system.

Notifying staff of visitor arrivals and managing access cards, including daily checks and maintaining an electronic list.

Communicating via Slack for reminders and updates.

Responding to emails promptly and efficiently.

Pre-registering guests for meetings, events, and interviews.

Assisting with maintenance issues and communicating with building management as needed.

Required Skills and Experience:

Excellent interpersonal and customer service skills, preferably in luxury hospitality.
Proficiency in Microsoft Office Suite, Google Apps, and Google Calendar.
Willingness to learn and use software.
Ability to follow instructions and take direction.
Strong writing, analytical, and problem-solving skills.
Submission of timesheets for approval every Friday.

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