Services Ambassador

Experience Services Ambassador page is loaded## Experience Services Ambassador remote type:
On-site locations:
Chicago, ILtime type:
Full time posted on:
Vandaag geplaatstjob requisition :
REQ
482228
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** What this job involves:
** Join our team as an Experience Services Ambassador and play a pivotal role in delivering exceptional client experiences that contribute to JLL's commitment to workplace excellence. This position combines hospitality expertise with operational excellence to support our workplace experience initiatives, managing high-profile meetings, overseeing employee amenity services, and ensuring seamless daily operations. You'll enhance the overall workplace experience for employees, clients, and guests through proactive communication and high-touch hospitality focused service, serving as a key ambassador for JLL's brand and values while supporting Return to Office initiatives and creating memorable experiences that drive client satisfaction and employee engagement.
** What your day-to-day will look like:*
* • Serve as primary point of contact for conference center clients, managing scheduling software, coordinating room setup/breakdown, and providing AV assistance
• Execute high-profile meetings and events including senior executive sessions, consulting with clients on space requirements, AV needs, catering, and support services
• Provide warm, professional welcome to all guests, operating main switchboard, answering calls, and maintaining accurate visitor records
• Oversee employee amenity kitchens ensuring daily operations meet high standards, stocking pantry supplies, and ordering kitchen supplies within budget
• Coordinate and set up catering and beverage services for meetings and events while processing catering orders and managing vendor relationships
• Maintain meeting spaces in pristine condition, collect stakeholder feedback for continuous improvement, and handle administrative support including cost quotes and presentations
• Collaborate with vendors, facilities staff, and service providers to ensure seamless execution with minimal disruption while supporting other departments
*
* Required Qualifications:

*
* • High school diploma or equivalent
• Serve Safe Food Handler Certification (must obtain within 60 days if not already certified)
• 1-3 years of experience in food service industry, hospitality, events, property management, or related field
• Excellent verbal and written communication skills with ability to communicate professionally with all levels of staff and clients
• Exceptional customer service skills with a passion for hospitality and creating memorable guest experiences
• Strong organizational and time management abilities with proven track record of initiative, integrity, and good judgment
• Ability to lift up to 25 pounds and stand for extended periods with general mobility throughout office facilities
*
* Preferred Qualifications:

*
* • Bachelor's degree or equivalent experience in hospitality, business administration, or related field
• Intermediate Microsoft Office Suite proficiency (Excel, Word, PowerPoint, Outlook)
• Previous conference center or corporate events experience with understanding of meeting logistics and coordination
• Experience with senior executive meeting coordination and high-stakes event management
• Knowledge of food service operations and inventory management practices
• Experience working in fast-paced, multi-tasking environments with competing priorities
• Familiarity with workplace experience initiatives and Return to Office support programs
*
* Location:

** On-site  
*
* Work Shift:

** Standard business…