Benefits Assistant, Administrative​/Clerical

3 days ago Be among the first 25 applicants

Location:

Chicago, Illinois

Business Unit:
Rush Medical Center

Hospital:
Rush University Medical Center

Department: HR Benefits Admin

Work Type:
Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule:

8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://(Use the "Apply for this Job" box below).).

Pay Range: $27.47 - $34.34 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

Under the general direction of the Manager, Health & Welfare Benefits, this position helps develop, implement, administer and maintain Rush Health & Welfare benefit plans. The position is responsible for ensuring accurate data file feeds, data integrity and accuracy. This position assists with developing, and maintaining standard benefit plan workflow processes. Provides and models internal customer service skills to Benefits Team, HR Business Partners and employees.

Obtains, analyzes and reports data designed to evaluate and improve Rush’s work environment and culture. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications

• Bachelor’s degree.
• Three years of related work experience or the equivalent combination of education, training and experience where the required knowledge, skills and abilities have been acquired.
• Experience in benefits or financial analysis and administration.
• Critical thinking and problem-solving skills are required to assess and resolve issues around scheduling, projects and/or daily responsibilities.
• Strong evidence-based analytical approach to problem solving with equally strong written and verbal communication skills.
• Strong Microsoft PowerPoint, Outlook, Word, and Excel skills.
• Excellent interpersonal skills are required to interact with and influence a wide range of internal and external constituencies.
• Excellent independent judgment and the ability to maintain a high level of integrity and confidentiality.
• Highly organized to effectively plan, track, evaluate and follow-up on multiple priorities for multiple people.
• Ability to exhibit a sense of urgency around customer service to model behavior for others.
• Ability and willingness to approach tasks with a spirit of collaboration and high degree of initiative in order to problem solve with peers and customers.
• Must be approachable, dependable and a self-starter. Possesses and demonstrates the ability to quickly grasp the essence of an issue or problem and a curiosity to uncover facts as well as the follow through to build/recommend solutions.
• Desire and ability to either build a long-lasting solution or to provide a quick fix, and the judgment and expertise to distinguish which is appropriate in the given circumstance.

Preferred Job Qualifications

• Previous experience with tier two call center or comparable customer supports.
• PHR or SPHR.

Responsibilities

• Assists the Benefits Manager in developing, training, organizing and tracking the workflow and processes for the Benefits Team to ensure effective and accurate benefits communication and administration.
• Provides and models internal customer service skills to Benefits Team, HR Business Partners and employees. Acts as a subject matter expert, responding to unresolved and escalated employee questions/issues.
• Provides appropriate administrative support including supply ordering, mail distribution, check deposits and assistance to Benefits Manager and Team when necessary.
• Process monthly billing payments to health and welfare vendors. Email check requests to AP, save in files and log in spread sheet.
• Complete the child support notice requests from HFS-Healthcare and family Services and email back for processing.
• Fulfill file requests from HR or Legal Department using OnBase system.
• Coordinates with…