Nappanee Member Services Assistant - Front Desk

Nappanee Member Services Assistant - Front Desk

Are you wanting to make a difference, impact local youth, and have the best job ever? Looking for more than a career? Are you searching for a mission where you Inspire and Empower all young people to reach their full potential? If building a strong community is your passion OUR team is for you!

This position is the friendly face welcoming all members and guests as they enter the Club. In addition to managing member check in, this person is responsible for ensuring safety compliance in regard to parents and other visitors.

• Part-time, 15.5 hours per week
• Monday through Friday 3:00pm-6:00pm (Wednesdays 2:30pm-6:00pm)

• Enter and manage membership data and information through data-based program (Y.E.S.).
• Manage membership reporting in collaboration with site leadership and administration as needed.
• Provide information and reports as needed to support grant compliance needs.
• Ensure the safety of the Club by keeping non-members, suspended members, unknown or barred visitors & adults from passing the front counter area without a proper escort.
• Handle member belongings as part of the check-in process.
• Receive membership fees in accordance with policy and procedure.
• Answer telephone calls and disposition as needed.
• Perform administrative tasks as required.
• Other duties as required.

• High School diploma or GED is required.
• Must be at least 18 years old.
• Minimum one year experience in administrative role, preferably in a youth group setting.
• Good knowledge of Microsoft suite, specifically Word and Excel, required.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Team player with high energy and strong interpersonal skills.
• Position may require standing/sitting for extended periods of time, reaching overhead, above the shoulders and horizontally, bending at the waist, and ability to lift, carry, pull or otherwise move objects up to 20lbs