Office Associate; SS Cook

Job Requisition : 52704
Closing Date: 01/26/2026
Agency: Department of Insurance
Class

Title:

OFFICE ASSOCIATE - 30015
Skill Option: None
Bilingual Option: Spanish
Salary: $4,004 - $5,245 (Anticipated starting salary non-state $4,004/CBA language applies)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

The Illinois Department of Insurance is seeking to hire an Office Associate to serve as a receptionist for the Director and the Department. This position receives, screens, and directs visitors and telephone inquiries; maintains the intra-office security program for visitors; performs a variety of complex, specialized clerical office support functions; receives, stamps, and distributes certified, registered, or special delivery mail. The position utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients.

We invite all qualified applicants to apply.

• Serves as a receptionist for the Department of Insurance’s Chicago office.
• Maintains intra-office security program for all visitors entering the office reception area.
• Serves as receptionist for the Director’s office.
• Utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients.
• Operates office equipment such as personal computer, typewriter, copy machine, fax machine.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two (2) years of office experience.
• Requires ability to speak, read and write Spanish at a colloquial skill level.

• Prefers at least two (2) years of extensive experience with office practices, procedures, and programs including the use of commonly used manual and automated office equipment.
• Prefers at least two (2) years of extensive experience with composition, grammar, spelling and punctuation and basic mathematics.
• Prefers at least two (2) years of experience with agency programs, rules, and regulations.
• Prefers ability to follow oral or written instructions.

• Requires the ability to pass a background check.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.

• Health, Life, Vision, and Dental Insurance
• 13 Paid Holidays annually, 14 on even numbered years
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• 12 Paid Sick Days annually (sick days carry over from year to year)
• 12 Weeks Paid Maternity/Paternity Leave
• 3 Paid Personal Days annually
• Pension Plan
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Flexible work schedules may be available, dependent upon position
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the  homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. Non-State employees: on  – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email.

Please check your “junk mail”, “spam”, or “other” folder for communication regarding any submitted application(s).