Patient Accounts Representative

PATIENT ACCOUNTS REPRESENTATIVE - FULL TIME

Join to apply for the PATIENT ACCOUNTS REPRESENTATIVE - FULL TIME role at Garfield Park Behavioral Hospital
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Performs, on a daily basis, the billing, follow-up and collection efforts necessary to bring patient accounts to a collectible status. Assists admitting personnel with insurance verification and helps patients and families with financial arrangements. Takes an active role in attaining and maintaining AR days of 72 – 75. Generates computer reports as needed. Prepares the daily cash deposit and ensures the daily posting of cash to patient accounts’ files.

Assists Utilization Review in monitoring patient benefits and helps the Business Office Manager select accounts to be placed with outside collection agencies.

• Billing, follow‑up, and collection activities for patient accounts.

• Insurance verification and coordination with admitting staff.

• Financial arrangement discussions with patients and families.

• Maintaining target A/R days 72–75.

• Report generation and daily cash deposits.

• Collaboration with Utilization Review and the Business Office Manager regarding outside collections.

• High School Degree or equivalent (Bachelor’s degree preferred).
• 3–5 years experience in hospital admitting, billing and collections.
• Computer literacy and proficiency with accounting software.
• Organizational, filing and typing skills.
• Ability to work independently with supervision from the Business Office Manager.

General hospital environment. Sedentary work with occasional lifting. Requires bending, reaching, standing, listening, speaking, and use of a computer, printer, and office supplies.

Sedentary work with occasional lifting. Important physical capabilities include bending, reaching, standing, listening, speaking, pushing, and walking. Must be able to use a computer, printer, typewriter, office supplies and perform repetitive typing/keying.

Non‑Exempt. The Accounts Payable Clerk/Office Clerk will be required to follow any other instructions and perform any other duties requested by Supervisors.

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We believe that diversity and inclusion among our teammates is critical to our success.

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all its subsidiaries comply with all applicable state or local laws or regulations requiring employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.