Retail Assistant Store Manager

Job Summary

$17.00 to $20.00 per hour plus an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $8.22 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access
  * program available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of wages earned up to seven (7x) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees receive an additional week (40 hours) after one year and two weeks (80 hours) on each anniversary thereafter (subject to state/local requirements). A total of 120 hours after five years.
• Sick/Personal:
  Eligible employees are granted 8 hours after six months of employment to be used before the first anniversary, and 16 hours each anniversary thereafter (years 2‑5), adjusted per state/local requirements. 24 hours after five years.
• Employee discounts available on the first day of active employment.
• Tuition reimbursement with First Cash Education (up to $2,000 per year) for full‑time employees who meet minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store and promoting a positive/productive environment. This position partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

In addition to overseeing store operations, the Assistant Store Manager analyzes financial statements, ensures asset protection, promotes the business, and targets new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage. Assistant Store Managers earn commission based on productivity and a bonus tied to store performance. Actual pay depends on work location, qualifications, and experience.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods, including standing, stooping, walking,…