Assistant Family And Community Resource Center Administrator

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Assistant Family and Community Resource Center (FCRC) Administrator to oversee the operations of the Englewood Office. The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services.

Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

• Serves as Assistant Family and Community Resource Center (FCRC) Administrator.
• Serves as full-line supervisor.
• Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues.
• Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures.
• Plans and implements special management assignment projects.
• Coordinates workflow throughout the office on a rotational basis.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college.
• Requires three (3) years progressively responsible administrative experience in a health or human services organization that provides direct services to the public.

• Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
• Two (2) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services.
• Four (4) years of progressively responsible administrative experience in a health or human services organization.
• Two (2) years of professional casework experience using social casework methods, techniques and principles gained through human services related college education or professional experience as a caseworker.
• Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.

Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch

5323 S Western Blvd Chicago, IL

Division of Family and Community Services

Region 1 South

Administration

Englewood Office

Cook

DHS.Hiring Unit

Leadership & Management;
Social Services

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI…