Fitch Learning | Client Relationship Manager​/Director, Sales - Chicago, IL

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is seeking a Client Relationship Manager or Director of Sales based in our Chicago office.

Drive business growth at Fitch Learning as a dynamic sales and product strategy professional who will develop strategic client relationships, implement innovative product strategies, and lead complex sales cycles for our premier financial training solutions. Collaborate with global stakeholders to identify opportunities, provide tailored guidance to senior‑level clients, and transform prospects into long‑term partnerships in the financial services sector. This influential position offers you the opportunity to make a significant impact across our markets.

• Requires travel approximately 20% to 40% of your time.
• This role is commission‑eligible from day one.

• Identify and pursue opportunities to expand into new markets and broaden our product offerings, with a focus on client‑driven and niche segments
• Partner with Marketing to develop collateral, using various marketing channels and to promote new product launches
• Utilize Fitch Learning’s resources, including courses, eLearning, and professional certifications, to expand your own industry knowledge

• A Client Relationship Manager typically has 4+ years of experience, while a Director of Sales typically has 8+ years
• Demonstrated prior experience in Commercial or Business Banking, with a solid understanding of client relationship management, portfolio growth, and revenue targets in financial institution settings
• Hands‑on familiarity with credit and lending products (e.g., term loans, revolving credit facilities, lines of credit, asset‑based lending), including credit analysis, underwriting fundamentals, risk assessment, and deal structuring
• Proven ability to translate banking product knowledge into consultative sales conversations—identifying client needs, articulating value propositions, and collaborating with stakeholders (RMs, credit teams, product) to drive adoption and close complex deals

• Deep knowledge of the US financial markets industry
• Experience in financial education and learning solution design
• Strong consultative, analytical, and strategic thinking skills
• Proven ability to work effectively in a small, agile team environment, adapting to meet client and organizational needs

• Hybrid Work Environment:
  When based in Chicago, you are expected to be in the office three days per week when not meeting with clients
• A Culture of Learning & Mobility:
  Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future:
  Retirement planning and tuition reimbursement programs that empower you to achieve your short and long‑term goals
• Promoting Health & Wellbeing:
  Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies:
  Family‑friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unify and…