Office Associate; SS Cook

Job Requisition :52704
Closing Date: 01/26/2026
Agency:Department of Insurance
Class

Title:

OFFICE ASSOCIATE - 30015
Skill Option:None
Bilingual Option:Spanish
Salary: $4,004 - $5,245 (Anticipated starting salary non-state $4,004/CBA language applies)
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

* Answer all application questions thoroughly. DO NOT STATE "SEE RESUME".*

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Illinois Department of Insurance is seeking to hire an Office Associate to serve as a receptionist for the Director and the Department. This position receives, screens, and directs visitors and telephone inquiries; maintains the intra-office security program for visitors; performs a variety of complex, specialized clerical office support functions; receives, stamps, and distributes certified, registered, or special delivery mail. The position utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients.

We invite all qualified applicants to apply.

• Serves as a receptionist for the Department of Insurance’s Chicago office.
• Maintains intra-office security program for all visitors entering the office reception area.
• Serves as receptionist for the Director’s office.
• Utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients.
• Operates office equipment such as personal computer, typewriter, copy machine, fax machine.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school.
• Requires two (2) years of office experience.
• Requires ability to speak, read and write Spanish at a colloquial skill level.

• Prefers at least two (2) years of extensive experience with office practices, procedures, and programs including the use of commonly used manual and automated office equipment.
• Prefers at least two (2) years of extensive experience with composition, grammar, spelling and punctuation and basic mathematics.
• Prefers at least two (2) years of experience with agency programs, rules, and regulations.
• Prefers ability to follow oral or written instructions.

• Requires the ability to pass a background check.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Work‑Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220…