Senior Manager, Data Center Campus Facility

Overview
Related Digital is a leading vertically integrated data center development and investment platform. We deliver digital infrastructure solutions to hyperscale technology companies so they can accelerate artificial intelligence and cloud computing ambitions.

Responsibilities

• Lead the safe, reliable operation, maintenance, and continuous optimization of mission-critical data center infrastructure across one or more facilities.
• Ensure maximum uptime and resiliency of power, cooling, automation, and supporting building systems.
• Direct the development, review, and governance of Sequences of Operation (SOO), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs).
• Oversee work management processes to ensure accuracy, compliance, and effectiveness within asset and maintenance management systems.
• Conduct regular inspections of facilities, active work, and critical equipment to evaluate performance, reliability, and operational risk.
• Manage automation and monitoring platforms to optimize system performance, capacity utilization, and fault detection.
• Drive continuous improvement initiatives to enhance efficiency, reduce operating costs, and strengthen infrastructure resiliency.

• Champion a safety-first culture while reinforcing accountability and consistent operational discipline across all teams.
• Lead onsite operations teams, including third-party managers and critical facilities operators, to deliver reliable 24/7 operations.
• Provide hands-on coaching, mentoring, and leadership development in a dynamic, always-on operating environment.
• Ensure training programs and qualification standards are effective, current, and rigorously enforced.

• Accountable for site safety and environmental compliance in partnership with vendor leadership teams.
• Ensure compliance with all safety policies, environmental programs, and applicable regulatory requirements.
• Lead incident response and escalation activities, including after-hours support as required.
• Conduct post-incident reviews, root cause analyses, and corrective action planning; integrate lessons learned into ongoing operations.
• Oversee risk mitigation efforts, resolving or escalating redundancy and resiliency issues as appropriate.

• Partner with construction, design, and commissioning teams on new build and retrofit projects to ensure operational readiness prior to turnover.
• Serve as the primary operations point of contact for construction activities affecting live production environments.
• Lead infrastructure improvement initiatives by defining scope, prioritization, schedule, and execution strategy.
• Oversee vendor and contractor performance supporting operations and maintenance.
• Own document management processes, ensuring accurate and current records for drawings, specifications, SOPs, warranties, commissioning data, and turnover documentation.

• Collaborate with peer leaders across campuses and regions to drive consistency and continuous improvement.
• Partner with site-based cross-functional teams and serve as the voice of Related Digital in communications with tenant employees.
• Translate complex technical and operational information into clear, effective communication for internal and external stakeholders.

• 10+ years of experience in critical facilities or data center operations.
• 2+ years of people management experience, including managing managers and/or large teams.
• Strong knowledge of critical power, cooling, automation, and building systems.
• Experience operating in high-availability, mission-critical environments.
• Demonstrated troubleshooting, analytical, and decision-making skills.
• Experience with environmental, health, and safety programs and regulatory compliance.
• Familiarity with CMMS, BMS, EPMS, DCIM, or similar operational systems.
• Experience managing vendors, contractors, and service providers.
• Ability to support 24/7 operations, including after-hours escalation.
• Ability to work in physical environments requiring walking, lifting, climbing, and other job site activities.

• Bachelo…