Automotive Service Manager

Service Managers are responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Their responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.

Halladay Auto Group in Cheyenne Wyoming believes our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to Halladay Auto Group. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs.

• Competitive Pay
• Health / Dental and Vision Insurance
• Year End Profit Sharing
• 401(K) program
• Paid Vacation
• Opportunities for advancement
• Discounts on new and used vehicle purchases

• Ensure customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
  
  Prioritize required services
• Ensure customers have a positive dealership experience
• Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
• Spend quality time building relationships with the customers

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership experience preferred

Halladay Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.