Computer Technology Systems & Infrastructure Analyst

Open Until Filled

Are you a tech professional who wants your work to mean more than just uptime and tickets? We are looking for a dedicated Infrastructure Specialist to join the Department of Enterprise Technology Services.

In this role, you aren’t just managing servers and networks; you are maintaining the digital lifeline for thousands of families, children, and social workers. When our systems run smoothly, a caseworker can focus on a child in need rather than a spinning loading icon.

Our infrastructure is the silent engine behind critical community services, including foster care coordination, economic assistance, and protective services. Your expertise ensures that these sensitive systems remain:

• Resilient:
  High availability for 24/7 emergency response.
• Secure:
  Protecting the private data of our most vulnerable citizens.
• Modern:
  Shifting from legacy tech to agile, cloud-integrated solutions.

• Architect & Maintain:
  Oversee the health of our local and cloud-based server environments.
• Bridge the Gap:
  Collaborate with social service teams to translate their mission‑critical needs into robust technical requirements.
• Innovate:
  Identify opportunities to automate workflows, reducing the administrative burden on frontline staff.
• Secure:
  Implement top‑tier security protocols to safeguard sensitive case files.

You’re someone who balances technical grit with human empathy. You understand that behind every data packet is a person, and you take pride in building systems that are as reliable as they are impactful. You thrive in complex environments and love the challenge of optimizing infrastructure for the public good.

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work‑life balance options
• Meaningful work that makes a difference for Wyoming communities

for detailed information, or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary?

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Human Resource Contact:
Jennifer Erickson /  / jennifer.erickson1

• Responsible for providing system administration and production support for the DFS AWS Environment(s) including:
  • Perform advanced system and infrastructure work
  • Windows/Linux Administration
  • Managing system access and security
  • Performing system and software installation, upgrades, and maintenance
  • Providing technical support to team members as required
  • Ensuring the DFS AWS Environment(s) comply with the necessary State and Federal regulations
• Responsible for providing Salesforce administration and production support for DFS applications hosted within that environment, to include:
  • Monitoring system development to ensure naming standards are followed
  • Performing DFS application deployments
  • Managing system access and security
  • Performing updates to applications within the Salesforce Environment
  • Assisting developers with support and development of DFS applications within Salesforce
• Accomplish required documentation for change control, system functionality, metrics, time‑keeping, and any additional areas that are specified by the agency
• Foster collaboration with other team members and with members of other ETS teams

Knowledge and experience with AWS services such as VPC, Appstream, EC2 and Cloudwatch

Knowledge and experience with Salesforce Administration

Knowledge and experience with Mulesoft Administration

Knowledge and experience supporting SDLC

Knowledge and experience supporting Windows and Linux servers

• Ability to research and be innovative
• Problem solving skills
• Knowledge of system and software development life cycles
• Knowledge of application integration techniques
• Skills in communication
• Ability to troubleshoot and work on several projects concurrently

Education:

Bachelor's Degree (typically in Computer Technology)

Experience:

0-3 years of progressive work experience in Systems and Infrastructure with acquired knowledge at…