IT Support Desk Engineer

Shape the Future of Blockchain—Bringing Business On-Chain

We’re offering a unique opportunity to join Launch Legends (and Autheo
) as a part-time Equity Cofounder
. Founded nearly four years ago, Launch Legends is at the forefront of bridging Web3 blockchain technology with the next evolution of Web2 integration—bringing businesses on‑chain through enterprise‑grade solutions, DePIN innovations, and decentralized financial infrastructure.

Our flagship project,
Autheo
, is an AI‑enabled Layer‑Zero OS with an integrated Layer‑1 blockchain and complete decentralized infrastructure that includes decentralized compute, storage, identity, and service marketplaces, as well as a Full‑stack development environment (Dev Hub)—engineered for scalable enterprise adoption, developer innovation, and real‑world blockchain integration.

• Autheo –
• Autheo Team –
• Launch Legends (Parent Company) – (Use the "Apply for this Job" box below)..io
• Twitter: /

With nearly 100 equity cofounders from leading companies and institutions—many with advanced degrees and PhDs—Autheo is solving the critical challenges blocking business adoption of blockchain technology.

• Enterprise‑Grade Layer‑1 Blockchain – High‑speed, self‑securing, and cost‑efficient infrastructure built for scale.
• Developer Hub & Application Marketplace – A decentralized platform where developers build, deploy, and monetize real‑world apps.
• Web2‑Web3 Integration – Microservices, SDKs, and governance frameworks for seamless business migration.
• Decentralized Cloud & Compute – Secure, privacy‑preserving storage and AI‑powered compute for next‑gen applications.
• DePIN Infrastructure – On‑chain networks powering real‑world infrastructure ownership and resource sharing.

• Wallet Accounts: 290,000+
• Twitter Followers: 30,000+
• Discord Members: 19,000+
• Smart Contracts Deployed: 30,000+
• Developers Registered for MVP Dev Hub: 7,500+

This is a part‑time equity / token‑based cofounder opportunity. You will receive equity in Launch Legends
, Autheo
, and the WFO Creator Network
, along with token allocations in the Autheo blockchain. We have already completed an initial financing round to support infrastructure and marketing, and are currently in discussions with VCs and crypto investors to fund expansion and salaries. Salaried compensation is expected to begin within 4 to 5 months, following our node, token sales or funding.

We are seeking an L1 IT Support Desk Engineer to serve as the first line of technical support for the Autheo platform and Launch Legends ecosystem. This role is ideal for a technically curious, customer‑focused professional with hands‑on experience in cloud infrastructure, basic Dev Ops tooling, and modern application platforms.

• Act as the first point of contact (L1) for technical incidents, alerts, and customer support requests.
• Perform initial incident triage, classification, and severity assessment.
• Troubleshoot and resolve common infrastructure, application, and platform issues.
• Escalate incidents to L2/L3 teams following defined escalation procedures.
• Document incidents, resolutions, and troubleshooting steps clearly and accurately.

• Provide basic operational support for AWS services, including:
  • EC2, S3, VPCs
  • EKS (Kubernetes basics)
  • Load Balancers (ALB / NLB)
  • AWS Lambda
  • AWS ECR
  • IAM user access and permissions
  • KMS (basic key usage and access)
• Execute common AWS CLI commands for diagnostics and operational tasks.
• Assist with environment validation, configuration checks, and access management.

• Support and troubleshoot Amazon Linux, Oracle Linux, and Windows Server environments.
• Perform basic OS‑level checks, log reviews, and service restarts.

• Operate and support existing automation pipelines and tools, including Jenkins, Git Hub‑based CI/CD pipelines, Terraform templates, Docker for container builds, and Helm for Kubernetes deployments.
• Assist with pipeline execution, validation, and failure triage.
• Follow documented runbooks and automation procedures.

• Moni…