RCO Learning Architect

Job Description

The Rev Cycle Org Learning Architect works in conjunction with the leadership team, operations management, executive stakeholders, and collaborates with fellow educators, subject matter experts, application team members, and vendors to develop, deliver, and optimize a portfolio of systems and service education and training programs.

• The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers:
• California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, Washington.

Candidates with previous Articulate and/or Epic along with healthcare experience is preferred

• Plans and tracks educational event logistics, performs instructional design, and contributes to project timelines.

• Conducts organizational education programs, facilitates events, collects feedback, and monitors training effectiveness.

• Contributes to process improvement cycles, applies methods to improve quality and reduce costs.

• Creates and maintains educational assets, interprets processes and workflows for training programs.

• Trains and credentials trainers, acts as a liaison, provides support during and after go-live, and identifies risks.

• Optimizes performance and facilitates change to support organizational goals while independently managing projects and coordinating with vendors as needed.

• Develops and fosters effective team interactions through open communication, modeling positive behaviors, and facilitating team functioning and problem-solving using knowledge of group dynamics.

• Seeks feedback and mentoring for personal improvement and collaborates with cross-departmental partners to ensure project deliverables meet business needs.

• Instructional design

• Technical Documentation

• Curriculum development

• Training delivery/facilitation

• Communication

• Priority management

• Project management

• Program Implementation

• Ability to learn systems and applications to intermediate level

• Demonstrated active listening, critical inquiry, and problem-solving skills

• Ability to navigate and help others navigate through change

• Ability to establish and meet project timelines, deadlines and/or deliverables

• Ability to demonstrate and credential to train organizational workflows and systems applications

• Ability to travel or commute to deliver training and/or special projects

• Demonstrated intermediate experience in developing, coordinating, and delivering education and training programs is required

• Demonstrates knowledge of and experience with computer software systems for documents, word processing, presentations, spreadsheets, and process flows.

• Demonstrated intermediate ability to apply adult learning methods

• Epic Certification and/or Certified Instructional Technologist (Mager Consortium) within 18 months of hire; costs associated with the certification will be covered by the organization upon receipt of a signed education agreement.

• Epic Certification and/or Certified Instructional Technologist (Mager Consortium) preferred

• Demonstrated basic experience developing eLearning modules and screen-cast videos using authoring software.

• Demonstrated experience with Learning Management System (LMS) administration.

• Demonstrated experience in a healthcare setting as a clinical or revenue subject matter expert.

• See and read information, labels, documents, monitors, identify equipment and supplies and be able to assess customer needs.

• Verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

• For roles requiring driving:
  Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles

Location: Lake Park Building

Work City: West Valley City

Work State: Utah

Scheduled Weekly

Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$33.75 - $53.16

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