Medical Value and Health Information Technology; MVHIT Manager - Health IT Liaison - Northwest

Overview

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease – we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Territory to include Northern CA, , MT, OR, WA, WY

• Work with cross-functional medical and commercial account teams to gather EHR customer insights and assess opportunities
• Manage the customer accounts prioritization process for the MV Health IT Liaisons
• Contribute to the development of scalable, EHR-enabled tools and resources in relation to key therapeutic areas
• Deliver insights related to EHR objectives to key internal partners to help inform strategic decisions
• Deliver education on EHR reporting and clinical decision support tools to support health system initiatives
• Conduct regular meetings with customers to provide appropriate Health IT-related education
• Create and complete key account plans for how to navigate the customer landscape plus complete key initiatives
• Effectively assist through training and communication MSLs and KAMs on MVHIT and EHR programs and resources and provide support to field staff to address questions
• Confidently engages customers in a field facing capacity using appropriate methods and MAC approved materials/messaging
• Demonstrates effective use of CRM tool to run territory schedule and call documentation
• Support cross-functional work streams to support business initiatives as requested for identified accounts, contributing strategic insights on care management evolution, quality and care initiatives, and HIT implementation
• Provide feedback and support on targeting strategies, Key Performance Indicators, and POAs
• 50% travel may be required

We are all different, yet we all use our unique contributions to serve patients. The dynamic liaison professional we seek is a leader with these qualifications.

• Doctorate degree

OR

• Master’s degree and 3 years of Medical Capabilities experience

OR

• Bachelor’s degree and 5 years of Medical Capabilities experience

• Experience in pharmaceutical/biotech industry or hospital system
• Understanding of or familiarity with EHR systems within IDNs
• Hands-on experience with EHR products, such as Epic, Allscripts, eClinical
  
  Works, and Cerner.
• Strong preference for experience with Epic and Cerner products.
• An understanding of the impact of healthcare market and legislative tends that impact Health Systems, Pharma, Payers
• Experience in applying health information technology in in-patient and ambulatory settings
• Strong eye for business, analytical skills, and critical thinking ability
• Demonstrated customer-facing experience with a strong customer service mindset
• Good understanding of IDNs and key partners
• Experience with EHR reporting tools

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen…