Senior Technical Operations Technician

Overview

The Wyoming Department of Transportation (WYDOT) is seeking a full-time Telecom Senior Technician in Cheyenne, Wyoming. This position repairs, installs, and maintains mobile and stationary radio equipment, two-way public safety radio communications systems, and mobile broadband communications.

• Troubleshoot, maintain, and replace Automatic Vehicle Location (AVL) systems, Connected Vehicles (CV) technology, radios, radars, cameras, emergency lighting, and siren systems.
• Collaborate with Emergency Communications planners and system users to provide exceptional customer service and ensure the integrity of their communication systems.

• Comprehensive health, dental, and vision insurance after 90 days of employment
• Paid vacation, sick leave, FMLA, and holidays after 6 months of employment
• Retirement - Pension and 457B plans
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities
• More information available on the total compensation package and related resources

• Performs installation, troubleshooting, repair, maintenance, and inspections of public safety agency telecommunications mobile radio systems and related electronic equipment in state-owned vehicles, buildings, and mountaintop repeater sites.
• Uses computer software applications to troubleshoot and program telecom devices.
• Installs and maintains devices that interface to commercial broadband services.
• Installs and maintains CAT5e and CAT6 wiring, and tests circuits.
• Tests fiber circuits connecting to the radio sites and connection of fiber endpoints.
• Assists with installation and integration of communications systems serving roadside Intelligent Transportation System (ITS) components and Highway Advisory Radio (HAR) stations; provides ongoing maintenance.
• Duties include high priority repairs based on outage reports and automated network performance monitoring capabilities; tower climbing up to 200 feet, snowcat and ATV operations.
• Trains local radio system users in the operation of advanced telecommunications equipment.

• Preferences: 3 to 5 years of progressive work experience in the maintenance and repair of electronic devices or telecommunications systems or an Associate's Degree in Electronics.
• Agency requires the successful applicant to possess an FCC Radiotelephone Operator's license or equivalent certification.
• Agency requires the successful applicant to possess a valid driver's license.

• Effective written and verbal communication skills: prepare records, reports, correspondence and technical drawings, clearly explain technical issues to non-technical persons.
• Broad knowledge of electricity, electronics, information technology, and telecommunications; including telephony, data communications, integration of voice and data systems with computers and electronic devices, transmission media, tower structures, vehicle electrical systems and building/facility services.
• Knowledge of electronic theory, FCC rules & regulations, and the critical thinking skills necessary to troubleshoot complex advanced electronic equipment and systems.
• Ability to use specialized voice and data telecommunication test systems and equipment, analyze performance results, interpret specification sheets and technical diagrams/manuals.
• Ability to use a wide range of basic hand and power tools in all work settings.

• Education: Associate's Degree in Electronics.
• Experience: 0-2 years of progressive work experience (typically in Technical Operations) with knowledge at the level of a Technical Operations Technician II.
• Education & Experience Substitution: 3-5 years of progressive work experience (typically in Technical Operations) with knowledge at the level of a Technical Operations Technician II.
• Certificates, Licenses, Registrations: Must have the ability to obtain and maintain a Wyoming Driver's License.
• * Must successfully complete background check.

• May work in extreme weather and involve heavy lifting.
• Works at heights of up to 200 feet and in other challenging environments.
• Subject to call-out for outage repairs 24/7 to locations across the state. Travel to remote sites by special-purpose vehicle or on foot, snowshoes, skis, or other means.
• Ability to safely perform tower antenna work at heights up to 200 feet and handle equipment up to 50 pounds.
• Must pass a pre-employment physical exam to certify fitness for tower work.
• Candidate should establish and/or maintain residence within 30 miles of the Cheyenne WYDOT shop to facilitate prompt response to outages.
• Ability to manage time and work with limited supervision for extended periods and make reasoned decisions under unusual circumstances.

• FLSA:
  Non-Exempt
• Candidates must pass a background/reference check and fingerprint review.
• E-Verify: WYDOT uses E-Verify to confirm eligibility to work in the United States; notifies rights and responsibilities.
• The State of Wyoming is an Equal Opportunity…