Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whenever you represent the Bridstone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401(k) plan to help you plan for the future. We believe people can only provide superior service and quality when they bring their whole self to work and are supported.

We champion all perspectives, individuals and teams, and are building a team as diverse as the world we serve. Show us what you are made of.

Retail

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

Pay Range: $22.23 – $47.72 per hour. Our technicians enjoy a performance‑based model with flat‑rate pay for each eligible task, fostering a culture of efficiency and swift accomplishment. Rates reflect average productivity by region.

• Diagnose and repair to specifications – brake, hydraulic, exhaust, ignition, electrical, suspension, alignment, air conditioning, and computer systems.
• Explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment (tests and registration fees are paid by the company; bonus for each test passed).

• Valid automobile driver's license at all times; ability to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following: electrical/electronic systems; engine repair; engine performance; automatic transmission/transaxle; manual drivetrain/transmission; automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a Vocational‑Technical School Program.
• A.S.E. certification in at least three of A1–A8 (L1 can be one of the three; Brakes and Steering & Suspension A.S.E.s preferred).

• Medical, dental and vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded A.S.E. certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up at every career stage.
• Community Involvement:
  We pride ourselves on working with local communities and giving back where we can.
• Integrity & Teamwork:
  We do things right, always, together.

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Work/life effectiveness and long‑term well‑being.
• A diverse and inclusive team.

Equal Employment Opportunity – Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity/expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or requirement for sponsorship may disqualify you from employment.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail