Senior Staff Engineering Manager - Applied AI

At GEICO, we are a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2024, GEICO earned premiums worth over $43 billion U.S. dollars.

We are in the midst of an exciting transformation as a product and tech powered company. We are looking to recruit a Senior Engineering Manager to lead a newly formed Applied AI & ML engineering team. As the founding manager, you’ll lead 7–10 engineers to ship production‑grade AI capabilities for the claims domain, shape the roadmap with product, and partner closely with AI Platform teams to leverage shared model, data, safety, and tooling capabilities.

• Partner with product, data science, and AI Platform teams to define and deliver an Applied AI roadmap for claims tied to measurable business outcomes.
• Lead end‑to‑end delivery of AI features in the claims domain (e.g., claims triage/routing, adjuster assistance, subrogation/recovery opportunities, workload optimization).
• Establish robust MLOps/LLMOps (model/prompt/version management, evaluation, feature/vector stores, CI/CD for ML, online/batch inference, cost/performance tuning).
• Rapidly prototype using AI‑assisted development tools (e.g., Cursor, Claude Code) to validate concepts and accelerate delivery.
• Ensure reliability, security, and Responsible AI (privacy‑by‑design, guardrails, human‑in‑the‑loop, auditability).
• Drive engineering excellence (clean architecture, scalable APIs, event‑driven integration, observability, automated testing, SLOs/runbooks/on‑call).
• Recruit, coach, and grow a high‑performing team; champion Agile practices and operational excellence.

• 10+ years hands‑on software or solutions engineering; recent experience architecting/building production systems.
• 5+ years leading Agile teams delivering customer‑impacting products.
• Proven track record shipping AI/ML‑enabled features to production with measurable impact.
• Strong cloud experience (AWS or Azure); CI/CD, SDLC, and modern engineering practices.
• Practical MLOps/LLMOps experience (model lifecycle, telemetry, A/B testing, online and batch inference).
• Excellent stakeholder management and communication;
  Bachelor’s in CS/IS or related field (or equivalent experience).

• Experience leveraging frameworks such as Spring AI, Lang Chain, and Embabel to build AI‑enabled applications.
• Java/Python services;
  Kubernetes/EKS, serverless;
  Kafka/Kinesis; lakehouse (Delta/Iceberg); vector DBs; feature stores; model registries (MLflow/Sage Maker/Databricks); orchestration (Airflow/Ray); observability (Open Telemetry/Prometheus).
• LLM‑specific tooling: RAG, prompt engineering, safety/guardrails, red‑team, evaluation frameworks.
• Insurance/claims, fraud, or contact center AI experience at scale.

$ - $

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

#LI-JK1

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability.

We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.