Front Desk Support​/Care Coordinator

Join to apply for the Care Coordinator role at Nuvia Dental Implant Center

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hardworking Care Coordinator who enjoys helping patients through a life‑changing procedure.

Pay: $20‑$39 per hour

• $20‑$24 per hour base
• Up to $2,000 monthly bonuses (average $12 per hour)
• Up to $2,000 quarterly bonuses (average $4 per hour)

Benefits Package: health, dental, vision, life insurance, short and long‑term disability, 401(k) with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.

The Care Coordinator is patient‑focused and dedicated to ensuring patients have a seamless experience while in the office. Responsibilities involve greeting patients, managing appointments, handling administrative tasks, and actively gathering patient feedback through reviews.

• Live company core values
• Greet and welcome patients
• Cultivate a positive and welcoming environment
• Communicate well with other team members to provide seamless patient care
• Manage appointments and scheduling
• Handle billing and payment processing
• Provide general administrative support
• Actively gather patient reviews
• Build strong patient relationships
• Attend daily huddles
• Collaborate with the team to achieve shared goals

• BLS certification
• Strong interpersonal skills
• Warm and empathetic
• Team oriented
• Sales‑oriented
• Results‑Focused
• Adaptable

• Morning routine: prepare the office, attend the morning huddle, check the schedule.
• Patient interactions: greet patients, schedule and reschedule appointments.
• Handling billing and payments: process payments, answer billing questions.
• Patient engagement: seek feedback, encourage online reviews, provide clear information.
• Team collaboration: participate in daily huddles and work with doctors, assistants, and sales consultants.
• End‑of‑day tasks: reflect on the day, review next day’s schedule, secure the office.

Entry level

Full‑time

Other

Hospitals and Health Care

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