Physician Office Floater, Certified; MA

MDVIP Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.

Provides direct patient care and supports the physician in delivering high-quality medical services while ensuring a seamless patient experience. This role also assists the front office as needed, ensuring smooth daily operations, patient satisfaction, and practice growth and retention. The position requires a balance of clinical and administrative responsibilities, with an emphasis on professionalism, attention to detail, and patient‑centered care.

• Front Office Support (45%) – Assist with scheduling, check‑in/out, answer calls, verify demographics, collect payments, perform administrative duties and support clinical staff.
• Clinical / Patient Care (45%) – Collect & document demographics, medical history, and other clinical data in EMR; record vital signs; administer injections, splints, and dressings; prepare patients for examination; maintain exam/treatment rooms and inventory; administer vaccinations; assist physician during exams, treatments, and testing; demonstrate medical terminology; perform phlebotomy and other lab duties; ensure medications are current and supplies stocked; safeguard patient confidentiality.
• Patient Engagement & Retention (10%) – Welcome patients in person and by phone; answer inquiries or refer appropriately.

• Strong knowledge of medical terminology, clinical procedures, and infection control standards.
• Familiarity with HIPAA regulations and strict confidentiality of patient records.
• Basic understanding of insurance verification and billing processes.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and adaptability to new software.
• Excellent interpersonal, communication, and customer service skills to ensure a positive patient experience.
• Strong organizational and multitasking skills, able to prioritize in a fast‑paced environment.

• High school diploma or GED required.
• Graduate of an accredited Medical Assistant program, or equivalent combination where two years related experience equals one year of schooling.
• Minimum 1‑2 years of experience in a medical office, ambulatory care setting, or physician practice preferred.
• Experience with electronic medical records (EMR) systems required;
  Athena or EPIC experience preferred.
• Minimum 1‑2 years of phlebotomy experience.
• Prior experience in both clinical support (phlebotomy, injections, vitals) and front office functions (scheduling, insurance verification, collections) strongly preferred.

• Certified/Registered Medical Assistant
• Phlebotomy Certification
• Current American Heart Association BLS Certification Card

• Be part of a mission‑driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast‑paced environment.
• Competitive base salary complemented by performance‑based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: ongoing training and leadership development programs.
• Positive work environment consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence.

MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.