Hotel Night Auditor

Comfort Inn & Suites Chestertown
• Chestertown , MD , US

Posted 2 days ago

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

• Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.
• Prepare and distribute end-of-day reports, ensuring accurate accounting records.
• Handle reservations via phone, email, or in person, including individual and group bookings.
• Welcome guests warmly, manage check-ins and check-outs, and provide room keys.

• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Hospitality experience preferred but not required—applicants at all experience levels are welcome.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Strong customer service skills with a guest-focused approach.

$16 hourly

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.