Service Coordinator

Service Coordinator

Location:

Chesterfield, UK

Salary: £30,000 to £35,000

Job Type: Full-time, Office Based

About the Role

Our client, a leading business in their specialist field, is seeking a motivated and customer-focused Service Coordinator to join their small team of office staff due to a consistent increase in business throughout 2025.

This role is crucial for overseeing day to day office operations to ensure service levels are consistently met. The successful candidate will be managing and maintaining strong customer relationships, as well as supporting and coordinating a team of engineers and surveyors.

Key Responsibilities

* Being the first point of contact for initial customer enquiries

* Booking surveys

* Formalising and issuing surveyors quotations

* Coordinating Surveyors and Engineers diaries

* Making sure relevant equipment is on hand for Engineer appointments

* Manage the full customer service cycle, ensuring compliance at all times.

* Proactively resolve problematic tasks in a timely manner.

* Cross reference timesheets and job sheets

* Check and upload invoices on to Sage

* Undertake additional duties as assigned by management, commensurate with the role.

You Will

* Have excellent communication skills (both written and verbal).

* Enjoy working in a fast-paced environment.

* Be Microsoft literate.

* Possess a keen eye for detail.

* Be proactive in your approach from quote to fulfillment.

* Enjoy being a part of a vibrant culture.

Benefits

* Generous starting salary of £30,000 to £35,000.

* 28 days holiday including bank holidays.

* On-site parking.

* Career development .

If you’re interested in learning more about this opportunity, please get in touch with either Craig or Carl or click apply now. Ranson Barnes Recruitment Ltd is an equal opportunities employer and is acting as an Employment Agency in this instance