Job Description & How to Apply Below
POSITION:
Dior La Collection Privée Specialist
Hours:
Full Time, 5 days per week
DEPARTMENT:
Retail
LOCATION:
H Beauty, Chester
REPORTS TO:
Counter Manager
As a La Collection Privée Expert for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving LCP fragrance sales by achieving your sales targets while promoting the brand and providing a personalized luxury service to customers. Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
MAINRESPONSIBILITIES SALES
- To be an expert on LCP fragrances, able to evoke passionate responses to fragrance notes to inspire and gain new clients
- To proactively sell Parfums Christian Dior products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To proactively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- KPI - To achieve set sales targets
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalized products to clients
- To initiate contact with clients and welcome them both on counter and through traffic stopping
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
- To educate clients on Parfums Christian Dior products and the brand
- KPI - to achieve target for Mystery Shopping
- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues and ensure that there are sufficient levels
To adhere to all company procedures and policies, as outlined in the employee handbook - To carry out any additional duties as directed by the management team
In order to be successful in this role, you will be:
- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
- Driven and results oriented, seeking out ways to continually grow the business through events and counter activity
- Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
Previous experience working in a luxury, consultative sales role is required. Experience in fragrance sales is advantageous.
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