Store Manager, Retail & Store Manager

Store Manager – Chester – 39 Hours

Full‑time, £35,000 - £37,000 per annum

Contract:

Permanent, 39 contracted hours per week

Location:

25, Greyhound Retail Park, Phase 2, Greyhound Park Road, off Sealand Road, Chester, Cheshire, CH1 4QG

We’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community‑focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

Lead our team in Chester, reporting directly to the Area Manager. You’ll take full responsibility for the daily running of the store, driving sales and performance while ensuring an exceptional shopping experience for our customers.

• Oversee all aspects of daily operations, from stock control to store standards.
• Lead and inspire your team to achieve sales targets and exceed KPIs.
• Create a positive and fun working environment for your colleagues.
• Ensure health and safety compliance across the store.
• Deliver outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.

• At least 3 years of management experience in a retail environment, leading a team of 10 or more in a fast‑paced setting.
• A passion for retail and a proven track record of delivering excellent results.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Strong communication and leadership skills to engage and motivate your team.
• A willingness to complete 6 months of comprehensive training covering customer service, pet care and health & safety.

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Birthday day off.
• Life assurance worth 4× your annual salary.
• 4 % company pension contribution.
• Colleague discounts: 20 % off Pets at Home and 30 % off own‑brand products.

We provide industry‑leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.

Apply now. We may close the vacancy early due to high interest.