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Retail & Store Manager Operations Manager

Head of Customer Experience & Store Operations

Job in Chester, Cheshire, CH1, England, UK
Listing for: Sainsbury's
Full Time position
Listed on 2026-03-10
Job specializations:
  • Management
    Retail & Store Manager, Operations Manager
  • Retail
    Retail & Store Manager
Job Description & How to Apply Below
A leading UK retailer seeks a dedicated Lead Customer Experience Manager to enhance store operations and customer satisfaction. This role involves leading a management team, ensuring exceptional service quality across various store operations, and handling employee performance management. The ideal candidate has significant experience in dynamic customer-facing environments, emphasizing accountability and an inclusive culture. Strong leadership capabilities and experience with KPIs are essential.

Generous benefits, including discounts and bonuses, are offered.
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