Registered Support Manager

Salary: £50,974

Closing Date: Monday 19th January 2026.

At Belong, we live and breathe our values every day - creating vibrant communities where colleagues feel supported, empowered, and inspired. This pivotal role offers a unique opportunity to shape the future of care within our award-winning intergenerational village, championing person-centred excellence and ensuring that every person living in our village community receives the support, lifestyle choices, and care outlined in their Life Plan.

With a strong emphasis on leadership, coaching, and values-driven practice, the Registered Support Manager will empower our support and nursing teams to deliver exceptional outcomes for older people, especially those living with dementia. As a senior member of the village management team, you will be instrumental in steering Belong Chester through its next chapter; building on our innovative model that blends expert dementia care with vibrant community living.

From our state-of-the-art facilities and canal side location to our pioneering approach to intergenerational experiences, Belong Chester is already setting new standards in wellbeing and inclusion.

• Provide leadership, management and coaching for support and nursing teams, ensuring they are equipped with the required knowledge, skills and experience to meet customer's needs
• Ensure that all household customers receive the care, support and lifestyle choices that have been identified and agreed within their Life Plan
• Ensure that services provided meet with legislative and organisational standards and uphold the Belong values
• Be a visible and positive role model for excellent person-centred customer support and practice; working in accordance with Belong standards and values; developing and enabling a culture where people feel supported and valued
• Undertake the responsibilities of a Registered Manager with CQC
• As a member of the village management team; provide out of hours support and advice and deputise for the General Manager

• Diploma level 5 in Care Leadership & Management (Adult Social Care) or equivalent. (Essential)
• Experience of working within of Cheshire West (Desirable)
• Excellent communication skills using a range of methods to a variety of people with different needs and abilities
• Proven experience of building positive and productive relationships with customers, families, colleagues and health professionals
• Leadership qualities that include critical and innovating thinking and collaborative team working; motivating and developing teams to ensure excellent service is provided
• Experience of performance management and, coaching and developing teams and individuals to ensure excellent customer service
• Recent experience of providing advanced assessments, care planning and evaluation of older people's needs
• Excellent understanding of risk management, assessing risk versus the benefits to a customer's well-being and minimising risks
• Proven experience of managing and providing a service, for people with dementia, disability or a long term illness in a health/social care environment

As a leading social care provider we're proud to be a place where people love to work. From our inclusive culture to our commitment to wellbeing and development, we're building something special and we'd love you to be part of it.