Smart Dispense Technician

Job Summary

Someone who is passionate about customer service and looking for a full‑time permanent field service role with a difference.

Interested in joining our growing team of drinks dispense industry specialists, who specialize in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK as well as at concerts, festivals, racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

• Competitive salary: £26,246.50pa (pay review pending) + a performance‑based incentive paid quarterly. A generous London weighting applies within the M25.
• Full‑time permanent, Monday‑to‑Friday, daytime hours.
• Company vehicle.
• Generous holiday allowance: 21 days holiday + bank holidays.
• Free refreshments:
  Enjoy complimentary on‑tap soft drinks and premium hot drinks.
• Opportunities to boost your earnings:
  Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
• Amazing core benefits:
  Life assurance, holiday trading options, retail discounts plus access to an award‑winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.
• Each year, you’ll receive a “Flex Pot,” to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too.

Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting‑edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service.

Our technicians are the front line of our customer service operations – your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitise, service and maintain drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry‑level position and progression is encouraged.

• A full UK driving licence.
• Hospitality/Bar/Drinks Dispense experience is useful but NOT essential – we give comprehensive training.
• The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can‑do attitude.
• You need to live within a 10‑mile radius of the advertised postcode to be considered. This is due to the location of the customers the role supports.

At Innserve, we are One Big Team. Interested in joining us?

Don’t see a suitable job right now? Send your CV and contact details to  and we’ll keep it on file and contact you when relevant opportunities come up.

Company vehicle, Flexible benefits pot, Life assurance.