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HelpDesk/Support Technical Support

Helpdesk & Parts Team Lead – Ops Excellence

Job in Chester, Cheshire, CH1, England, UK
Listing for: MSX International Inc.
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A global automotive service provider in Chester is seeking a Team Lead to manage Helpdesk Engineers and Logistics Specialists. The ideal candidate should have at least 5 years of experience in team leadership and troubleshooting technical issues, ensuring high-quality service standards. Responsibilities include supervising frontline agents, monitoring performance against KPIs, and driving continuous improvement initiatives. The position offers opportunities for professional development in a dynamic work environment.
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