Associate Director of Infrastructure & Cyber Security

Associate Director of Infrastructure & Cyber Security

Join to apply for the Associate Director of Infrastructure & Cyber Security role at Western Collegiate Club Hockey Association
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Working full time: 37.5 hours per week.

The post holder will, under the direction of the Director of Digital, be responsible for all services activities relating to the IT Infrastructure and Information Security, including the Service Desk, Data and Voice networks and the Server estate. This will include managing all technical staff and working with all external suppliers engaged on those activities.

The postholder will be the Digital and Information Security technical lead for IM&T across the Trust, ensuring that the Trust has a secure, flexible, resilient infrastructure that has the capacity to enable the delivery of trusted, reliable IT services to the right people in the right places at the right times. This will include ensuring the effective planning and coordination of Digital and Data projects, delivered to agreed service levels by trained, skilled and motivated staff.

The postholder will be responsible for advising the Trust on the most appropriate implementation for new technology strategies and for assessing emerging technologies for their value and validity to the Trust’s business, providing recommendations to the Trust on actions to be taken in response.

The list below outlines the main duties involved; however, this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care.

• Be responsible for ensuring that a high‑quality, seamless IT technical service is delivered to the Trust incorporating technical support for systems, data and voice services. Act as the lead person for decision making and implementation of any actions regarding the running of the Trust’s infrastructure service.
• Oversee the delivery of an effective DIGITAL Service desk and set of comprehensive and proactive DIGITAL support services.
• Liaise with end users, third parties and technology partners in order to resolve highly complex IT issues as a major part of the role, on an ongoing basis.
• Actively promote electronic working at all levels within the organisation to support the Trust’s organisational development and service modernisation plans.
• Ensure that any informatics work undertaken supports and does not adversely impact the availability of business‑critical systems. Ensure that any risks or incidents are appropriately assessed and managed and that any serious implications are reported appropriately.
• Develop and implement policies, procedures, SOPs and services relating to the IT Infrastructure which impact across the whole Trust.
• Provide expert and specialist IT security and technical input to the development and delivery of the Trust’s DIGITAL Strategy.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service; a small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early, as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.